Immersive training

When you invest in R.O. Writer, the staff in your shop will receive
initial training.
Once you make the software part of your daily
operations, you'll realize just how helpful it can be!

At that point you may wish to send key personnel to our off-site
training sessions. These in-depth classes help you maximize
what you get from the software and improve your return on
investment. You don't need to be an IT expert… just passionate
about optimizing your business.

2-DAY BOOTCAMP

Level 1 Boot Camp

agenda

Day 1

Session 1 – Morning
Introduction and Invoicing Basics

Session 2 – Afternoon
Advance Invoicing and End-of-Day Procedures

Day 2

Session 3 – Morning
Basics of Configuration

Session 4 – Afternoon
Other Shop Essentials, Including Introductions to Accounts Payable, Inventory, Reporting, and Marketing

Level 2 Boot Camp

agenda

Day 1

Session 1 – Morning
Smart Pricing and Smart eCat

Session 2 – Afternoon
Advanced Inventory and Configuration

Day 2

Session 3 – Morning
Managing Shop Workflow and Using R.O. Writer as a Hub of Communication

Session 4 – Afternoon
Tools for Measuring and Increasing Profitability (Includes Advanced Marketing)

LOCATION/DATE


Dec 11 - 12, (Level 1)
Dec 13 - 14, (Level 2)
Dec 11 - 14, (Level 1 and Level 2)


R.O. Writer - Main Office
823 Donald Ross Road
Juno Beach, FL 33408

PRICING


$299 per person per 2-day session. Early Bird is $249 per person per 2-day session.

Our 2 Day Bootcamps are hands-on sessions for anyone needing to learn to navigate R.O. Writer (Level 1) or become more proficient in using the different aspects of R.O. Writer (Level 2).

Note: Space is limited. A minimum participation per class is required. Classes may be cancelled or postponed if total number of attendees does not meet the required minimum. It is advised to not make your travel and lodging arrangements until the class and your reservation is confirmed.

WEBINAR

WEBINARS

dates and times

  • Level 1 - Accounts Payable at Point of Sale


    Attend this webinar to learn about using Accounts Payable as part of the day to day processes with R.O. Writer
    Oct 23rd, 11:00am CST
  • Level 2 - Accounts Payable - Configuration and Reports


    Attend this webinar to learn more about the configuration options related to Accounts Payable and reporting options
    Oct 23rd, 12:00pm CST
  • Level 1 - Accounts Receivable - Posting Invoices to AR and taking payments


    Attend this webinar to learn about using the Accounts Receivable module to close tickets to open accounts and post payments to open account balances 
    Oct 25th, 11:00am CST
  • Level 2 - Accounts Receivable - Editing and Managing Accounts Receivable


    Attend this webinar to learn about the background facets of Accounts Receivable, from editing open transactions, running statements, reports and configuration
    Oct 25th, 12:00pm CST
  • Level 1 - Using R.O. Touch 


    Attend this webinar to learn about using R.O. Touch to start estimates, manage workflow and use digital checklists
    Nov 13th, 11:00am CST
  • Level 2 - R.O. Touch Configuration


    Attend this webinar to learn about the Configuration of R.O. Touch
    Nov 13th, 12:00pm CST
  • Level 1/2 - Smart Status Usage and Configuration


    Attend this webinar to learn about configuring and using Smart Status to send text messages to customers and text electronic estimates and repair orders
    Nov 15th, 11:00am CST
  • Level 1/2 - Tips and Tricks - R.O. Touch and Smart Status


    Attend this webinar to learn how to get the most out of using R.O. Touch and Smart Status and see how they work even better together!


    Nov 15th, 12:00pm CST
  • Level 1 - End of Day


    Attend this webinar to learn more about the different facets that can be involved in closing out the day with R.O. Writer
    Nov 27th, 11:00am CST
  • Level 1 - Daily Reports


    Attend this webinar to learn more about the reports that are typically run as part of end of day on a daily basis
    Nov 27th, 12:00pm CST
  • Level 2 - Sales Reports


    Attend this webinar to learn more about analyzing your business using Sales Reports in R.O. Writer
    Nov 29th, 11:00am CST
  • Level 2 - Reporting - Other Reports, Lists and the Management Analyzer


    Attend this webinar to learn more about the Other Reports, Lists and the Management Analyzer that are part of the R.O. Writer reporting module


    Nov 29th, 12:00pm CST
  • Level 1 - R.O. Writer ABC's - Introduction


    Attend this webinar to learn about the R.O. Writer Point of Sale main screen and the workflows within R.O. Writer.
    Dec 18th, 11:00am CST
  • Level 1 - R.O. Writer ABC's - Managing Customers and Vehicles


    Attend this webinar to learn more about adding and editing customers and vehicles in the R.O. Writer Point of Sale module
    Dec 18th, 12:00pm CST
  • Level 1 - R.O. Writer ABC's - Creating Estimates and Repair Orders


    Attend this webinar to learn more about building estimates and repair orders, adding parts and labor and much more!
    Dec 20th, 11:00am CST
  • Level 1 - R.O. Writer ABC's - Finalizing Invoices and Using History


    Attend this webinar to learn more about finalizing invoices in R.O. Writer and searching History to keep track of closed invoices.
    Dec 20th, 12:00pm CST

PRICING


Webinar (25 min) FREE

Webinar registration is required. Level 1 webinars are designed for daily users such as Service Writers, Technicians, or Managers. Level 2 webinars are designed for management and administrative users such as Accountants, Managers, and Owners.

Our Webinars are designed for the more experienced R.O. Writer user, including shop owners and their management team. Our professional trainers provide their insight through web based lectures and demonstrations specific to the topic of the month.

Webinar registration is required and registration closed 1 day prior to webinar.

common questions

How do I decide which training class is right for me?

The 2 Day Boot Camps are hands-on sessions for anyone needing to learn to navigate R.O. Writer (Basic) and / or become more proficient in using the different aspects of R.O. Writer(Advanced). The Webinars are made up of web based lectures and demonstrations and is NOT a hands-on session. It is geared towards the more experienced R.O. Writer users, for shop owners and their management team.

How long is each training day?

One training day consists of two training sessions. See the Boot Camp listing for exact times. A 1hr lunch break is scheduled.

What are the agendas for the 2 Day Bootcamps?

Basic Workshop

Day 1 Session 1 – Morning
Introduction and Invoicing Basics:
This session will introduce the concepts behind the R.O. Writer Shop Management System and give you an opportunity to build your core knowledge of the R.O. Writer Point of Sale module. You will acquire hands-on experience in pricing estimates and building invoices, taking advantage of the R.O. writer Smart eCat tool.

Day 1 Session 2 – Afternoon
Advance Invoicing and End-of-Day Procedures:
This session builds on the curriculum from the morning session, covering more complex and variable estimating and invoicing. Smart eCat is still in primary use but other catalog integrations are also discussed. This session finishes by walking through end-of-day best practices.

Day 2 Session 3 – Morning
Basics of Configuration:
This session is designed to enhance what was learned on Day 1 through working exercises geared toward providing a deeper knowledge of functionality and capability. Learning more about how something works and not just what it does will grow your understanding and appreciation of the vast uses of the R.O. Writer Shop Management System.

Day 2 Session 4 – Afternoon
Other Shop Essentials, Including Introductions to Accounts Payable, Inventory, Reporting and Marketing: This session explores other modules that facilitate everyday tasks. Learn more about managing inventory and how to handle payables and receivables at the front counter. Review vital reports and get a better understanding of how to incorporate basics of the Marketing and Followup module.

Advanced Workshop

Day 1 Session 1 – Morning
Smart Pricing and Smart eCat:
This session delves ‘behind the scenes’ of Smart eCat and Smart Pricing, two of the most powerful tools available in the R.O. Writer shop management system. Understand the full capabilities of each of these features and learn how to apply them in your business. In addition, this session sets up the afternoon topic with a comprehensive look at Smart Jobs.

Day 1 Session 2 – Afternoon
Advanced Inventory and Configuration:
This session starts with a look ‘under the hood’ of the R.O. Writer shop management system. Understand more about what configurable options are available to you and how they will impact your business, both at the front counter and in the back office. The latter half of the afternoon session is devoted to understanding the Inventory module and using it to boost efficiency and productivity.

Day 2 Session 3 – Morning
Managing Shop Workflow and Using R.O. Writer as a Hub of Communication:
This session looks at how you can use the various communication tools within R.O. Writer to help manage your shop workflow. Whether it’s communication between the service writer and the customer, the front counter and the shop, or helping the office staff tie everything together, communication is key. Various segments of Reporting, Marketing, Scheduler and Configuration come into play in order to keep everything running together.

Day 2 Session 4 – Afternoon
Tools for Measuring and Increasing Profitability (Includes Advanced Marketing):
This session deals with the most important piece of all – profitability – by discussing tools in both Reporting and Marketing that that can be used to measure and improve profitability. In addition, this session will use data from your shop in order to add familiarity to the tools, allow you to assess performance using your actual data and assist in building a roadmap for the future.

Where are your training classes held?

Our Conferences and Bootcamps are offered based on demand. Let us know where you would like us to hold classes by completing our survey

Do I have to bring anything to the training?

No, but you are welcome to bring a notepad and pen if you want.

When should I go ahead and book my travel and lodging?

It is advised to not make your travel and lodging arrangements until the class and your reservation is confirmed.

Is there a chance a Bootcamp or Conference may be cancelled or postponed?

A minimum number of participants per class is required. Classes may be cancelled or postponed if the total number of attendees does not meet the required minimum two weeks before the scheduled start date. Therefore it is advised to not make your travel and lodging arrangements until the class and your reservation are confirmed.
Bootcamp minimum: 8 participants
Conference minimum: 15 participants

How big are the Bootcamps and Conferences?

Bootcamps are limited to 15 participants. Conferences are limited to 30 participants.

Who are the training instructors?

Our training instructors are R.O. Writer experts. They have worked with our software for years, know it inside and out, and are excellent advisors for your questions about working with R.O. Writer in your shop.

Are there any discounts available for the advertised Bootcamps and Conferences?

Currently we are offering an Early Bird signup special, giving you a discounted rate if you book the Bootcamp or Conference 30+ days before the selected training start date.

What are your accepted forms of payment?

We currently accept all credit and debit cards and are also able to process payments via ACH Draft.

Are there any other training options available, such as online training?

Yes. Choose from convenient online webinar training, or schedule an on-site training session at your location.

Andy

Registration Form

Reserve one or more attendees for R.O. Writer Training below!

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Thank you for your interest in R.O. Writer!

Your request was successfully submitted and we look forward to providing you with more information about our software solutions for your business. One of our knowledgeable sales team members will be in touch soon!

For immediate assistance, please feel free to contact our sales team directly at (888) 928.9769

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R.O. Writer experts are ready to demonstrate how our
software gets your shop working smarter and faster.

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Please drag the tool to the car so we can confirm you are in fact a human and not an internet bot.

Car

Thank you for your interest in R.O. Writer!

Your request was successfully submitted and we look forward to providing you with more information about our software solutions for your business. One of our knowledgeable sales team members will be in touch soon!

For immediate assistance, please feel free to contact our sales team directly at (888) 928.9769

There was an error processing your submission.

For immediate assistance, please feel free to contact our sales team directly at (888) 928.9769